Meet Our Staff

We're eager to communicate with you in whatever way works best! Call 413.597.2211, email with general questions or reach out to a staff member  below.

Ashley Bianchi
Ashley Bianchi

Director of Student Financial Services
Ed Bianchi
Ed Bianchi

Associate Director for Campus Programs
Alabama • Kentucky • Mississippi • New Jersey • North Carolina • South Carolina • Tennessee
Markus Burns
Markus Burns

Associate Director of Admission
Texas (Excluding El Paso) • International
Twink Williams Burns
Twink Williams Burns

Strategic Adviser for Admission and Financial Aid Community Engagement
Elizabeth Creighton
Elizabeth Creighton

Dean of Admission and Student Financial Services
New York: Manhattan, Queens, Staten Island
Alex DiAddezio
Alex DiAddezio

Senior Assistant Director of Admission
California: Southern (Los Angeles) • Maryland • Massachusetts: Western and Central Regions • New York: the Bronx • Virginia • Washington D.C. • Transfer & Veteran Students
Candy DiCianno
Candy DiCianno

Associate Director of Student Financial Services
Carolina Echenique
Carolina Echenique

Associate Director for Diversity Recruitment
Speaks Spanish
Florida • Illinois: Chicago • Massachusetts: Boston and Cambridge • New York: Brooklyn • Puerto Rico • US territories
Jessie L. Garner
Jessie L. Garner

Student Financial Services Coordinator
Michael S. Goodwin
Michael S. Goodwin

Assistant Director of Student Financial Services
Kate Heekin
Kate Heekin

Associate Director of Admission
Colorado • Connecticut • Delaware • New York: Upstate and Westchester County • Pennsylvania (Excluding Pittsburgh)
Betsy Hobson
Betsy Hobson

Associate Director of Student Financial Services
Lance Ledet
Lance Ledet

Admission Counselor
Alaska • Idaho • Maine • Montana • Nevada • New Hampshire • New York: Long Island • Oregon • Utah • Vermont • Washington • Wyoming
Sulgi Lim
Sulgi Lim

Director of Admission
Speaks Korean/한국어로 대화 가능합니다
California: Northern
Ann E. Lundhild
Ann E. Lundhild

Associate Director of Student Financial Services
Adriana Martin
Adriana Martin

Assistant Director of Admission
Speaks Spanish
Arizona • California: Southern • New Mexico • Texas: El Paso  
Dean Mendes
Dean Mendes

Associate Director of Admission
Georgia • Hawaii • Michigan • Minnesota • Ohio • Pennsylvania: Pittsburgh area • West Virginia • Wisconsin
Courtney Oben
Courtney Oben

Assistant Director of Admission
Arkansas • Indiana • Illinois (excluding Chicago) •Iowa • Kansas • Louisiana • Massachusetts: Eastern Region (excluding Boston and Cambridge) • Missouri • Nebraska • North Dakota • Oklahoma • Rhode Island • South Dakota
Michelle Waryjasz
Michelle Waryjasz

Technical Coordinator