Meet Our Staff

We're eager to communicate with you in whatever way works best! Call 413.597.2211, email with general questions or schedule an appointment with a staff member  below.

Ashley Bianchi
Ashley Bianchi

Director of Financial Aid
Markus Burns
Markus Burns

Associate Director of Admission
Texas (Excluding El Paso) • International
Twink Williams Burns
Twink Williams Burns

Strategic Adviser for Admission and Financial Aid Community Engagement
Elizabeth Creighton
Elizabeth Creighton

Dean of Admission and Financial Aid
New York: Manhattan, Queens, Staten Island
Alex DiAddezio
Alex DiAddezio

Assistant Director of Admission
California: Southern (Los Angeles) • Maryland • Massachusetts: Western and Central Regions • Montana • New York: the Bronx • Virginia • Washington D.C. • Transfer Students
Candy DiCianno
Candy DiCianno

Associate Director of Financial Aid
Jessie L. Garner
Jessie L. Garner

Financial Aid Coordinator
Michael S. Goodwin
Michael S. Goodwin

Assistant Director of Financial Aid
Kate Heekin
Kate Heekin

Associate Director of Admission
Colorado • Connecticut • Delaware • New York: Upstate, Long Island and Westchester County • Pennsylvania (Excluding Pittsburgh)
Betsy Hobson
Betsy Hobson

Associate Director of Financial Aid
Sulgi Lim
Sulgi Lim

Director of Admission
California: Northern • Massachusetts: Boston and Cambridge • New York: Brooklyn • West Virginia
Ann E. Lundhild
Ann E. Lundhild

Associate Director of Financial Aid
Dean Mendes
Dean Mendes

Associate Director of Admission
Alabama • Alaska •Arizona • California: Southern • Georgia • Hawaii • Idaho • Kentucky • Mississippi • Montana • Nevada • New Jersey • New Mexico • North Carolina • Oregon • South Carolina • Tennessee • Texas: El Paso • Utah • Washington • Wyoming
Courtney Oben
Courtney Oben

Admission Counselor
Arkansas • Indiana • Iowa • Kansas • Kentucky • Louisiana • Massachusetts: Eastern Region (excluding Boston and Cambridge) • Missouri • Nebraska • North Dakota • Oklahoma • South Dakota
Claire Oxford
Claire Oxford

Admission Counselor
Florida • Puerto Rico
Michelle Waryjasz
Michelle Waryjasz

Technical Coordinator
Gillian I. Wood
Gillian I. Wood

Assistant Director of Admission
Illinois • Maine • Michigan • Minnesota • New Hampshire • Ohio • Pennsylvania: Pittsburgh area • Rhode Island • Vermont • Wisconsin