Meet Our Staff

We're eager to communicate with you in whatever way works best! Call 413.597.2211, email with general questions or schedule an appointment with a staff member  below.

Ashley Bianchi
Ashley Bianchi

Director of Financial Aid
Ed Bianchi
Ed Bianchi

Associate Director for Campus Programs
Alabama • Kentucky • Mississippi • New Jersey • North Carolina • South Carolina • Tennessee
Markus Burns
Markus Burns

Associate Director of Admission
Texas (Excluding El Paso) • International
Twink Williams Burns
Twink Williams Burns

Strategic Adviser for Admission and Financial Aid Community Engagement
Elizabeth Creighton
Elizabeth Creighton

Dean of Admission and Financial Aid
New York: Manhattan, Queens, Staten Island
Alex DiAddezio
Alex DiAddezio

Senior Assistant Director of Admission
California: Southern (Los Angeles) • Maryland • Massachusetts: Western and Central Regions • New York: the Bronx • Virginia • Washington D.C. • Transfer & Veteran Students
Candy DiCianno
Candy DiCianno

Associate Director of Financial Aid
Carolina Echenique
Carolina Echenique

Associate Director for Diversity Recruitment
Florida • Illinois: Chicago • Massachusetts: Boston and Cambridge • New York: Brooklyn • Puerto Rico • US territories
Jessie L. Garner
Jessie L. Garner

Financial Aid Coordinator
Michael S. Goodwin
Michael S. Goodwin

Assistant Director of Financial Aid
Kate Heekin
Kate Heekin

Associate Director of Admission
Colorado • Connecticut • Delaware • New York: Upstate, Long Island and Westchester County • Pennsylvania (Excluding Pittsburgh)
Betsy Hobson
Betsy Hobson

Associate Director of Financial Aid
Lance Ledet
Lance Ledet

Admission Counselor
Alaska • Idaho • Maine • Montana • Nevada • New Hampshire • New York: Long Island • Oregon • Utah • Vermont • Washington • Wyoming
Sulgi Lim
Sulgi Lim

Director of Admission
California: Northern
Ann E. Lundhild
Ann E. Lundhild

Associate Director of Financial Aid
Adriana Martin
Adriana Martin

Assistant Director of Admission
Arizona • California: Southern • New Mexico • Texas: El Paso
Dean Mendes
Dean Mendes

Associate Director of Admission
Georgia • Hawaii • Michigan • Minnesota • Ohio • Pennsylvania: Pittsburgh area • West Virginia • Wisconsin
Courtney Oben
Courtney Oben

Assistant Director of Admission
Arkansas • Indiana • Illinois (excluding Chicago) •Iowa • Kansas • Louisiana • Massachusetts: Eastern Region (excluding Boston and Cambridge) • Missouri • Montana • Nebraska • North Dakota • Oklahoma • Rhode Island • South Dakota
Michelle Waryjasz
Michelle Waryjasz

Technical Coordinator