We're eager to communicate with you in whatever way works best! Call 413.597.2211, email with general questions or reach out to a staff member below.


Elizabeth Creighton
Dean of Admission and Student Financial Services
New York: Manhattan, Queens, Staten Island

Ed Bianchi
Associate Director for Campus Programs
Alabama • Kentucky • Mississippi • New Jersey • North Carolina • South Carolina • Tennessee

Markus Burns
Associate Director of Admission
Texas (Excluding El Paso) • International

Alex DiAddezio
Senior Assistant Director of Admission
California: Southern (Los Angeles) • Maryland • Massachusetts: Western and Central Regions • New York: the Bronx • Virginia • Washington D.C. • Transfer & Veteran Students


Twink Williams Burns
Strategic Adviser for Admission and Financial Aid Community Engagement


Kate Heekin
Associate Director of Admission
Colorado • Connecticut • Delaware • New York: Upstate and Westchester County • Pennsylvania (Excluding Pittsburgh)


Candy DiCianno
Associate Director of Student Financial Services / Director of Student Accounts

Carolina Echenique
Associate Director for Diversity Recruitment
Speaks Spanish
Florida • Illinois: Chicago • Massachusetts: Boston and Cambridge • New York: Brooklyn, Bronx • Puerto Rico • US territories
Florida • Illinois: Chicago • Massachusetts: Boston and Cambridge • New York: Brooklyn, Bronx • Puerto Rico • US territories


Calen Firedancing
Admission Counselor
California: Northern • Michigan • Minnesota • Ohio • Pennsylvania: Pittsburgh area • Wisconsin • West Virginia


Courtney Oben
Assistant Director of Admission
Arkansas • Indiana • Illinois (excluding Chicago) •Iowa • Kansas • Louisiana • Massachusetts: Eastern Region (excluding Boston and Cambridge) • Missouri • Nebraska • North Dakota • Oklahoma • Rhode Island • South Dakota


Lance Ledet
Admission Counselor
Alaska • Idaho • Maine • Montana • Nevada • New Hampshire • New York: Long Island • Oregon • Utah • Vermont • Washington • Wyoming

Adriana Martin
Assistant Director of Admission
Speaks Spanish
Arizona • California: Southern (excluding Los Angeles) • New Mexico • Texas: El Paso
Arizona • California: Southern (excluding Los Angeles) • New Mexico • Texas: El Paso


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