Meet Our Staff

We're eager to communicate with you in whatever way works best! Call 413.597.2211, email with general questions or schedule an appointment with a staff member  below.

Ashley Bianchi
Ashley Bianchi

Director of Financial Aid
Appointments
Markus Burns
Markus Burns

Associate Director of Admission
Texas (Excluding El Paso) • International Admitted Student Appointments
Twink Williams Burns
Twink Williams Burns

Strategic Adviser for Admission and Financial Aid Community Engagement
Appointments
Elizabeth Creighton
Elizabeth Creighton

Dean of Admission and Financial Aid
New York: Manhattan, Queens, Staten Island
Alex DiAddezio
Alex DiAddezio

Assistant Director of Admission
California: Southern (Los Angeles) • Iowa • Kansas • Massachusetts (Excluding Boston) • Montana • Nebraska • New York: the Bronx • North Dakota • Oklahoma • South Dakota • Transfer Students Admitted Student Appointments
Candy DiCianno
Candy DiCianno

Associate Director of Financial Aid
Appointments
Jessie L. Garner
Jessie L. Garner

Financial Aid Coordinator
Stephanie Gonzalez
Stephanie Gonzalez

Associate Director for Diversity Recruitment
Hawaii • Maryland • New Jersey • Virginia • Washington DC • West Virginia Admitted Student Appointments
Michael S. Goodwin
Michael S. Goodwin

Assistant Director of Financial Aid
Appointments
Kate Heekin
Kate Heekin

Associate Director of Admission
Connecticut • Delaware • New York: Upstate, Long Island and Westchester County • Pennsylvania (Excluding Pittsburgh) Admitted Student Appointments
Betsy Hobson
Betsy Hobson

Associate Director of Financial Aid
Appointments
Sulgi Lim
Sulgi Lim

Director of Admission
Admitted Student Appointments
Ann E. Lundhild
Ann E. Lundhild

Associate Director of Financial Aid
 Appointments
Dean Mendes
Dean Mendes

Associate Director of Admission
Alabama • Georgia • Mississippi • New York: Brooklyn • Tennessee Admitted Student Appointments
Alejandra Moran
Alejandra Moran

Assistant Director of Admission
Arizona • California: Southern (Los Angeles) • Idaho • New Mexico • Nevada • Texas (El Paso) • Utah Admitted Student Appointments
Courtney Oben
Courtney Oben

Admission Counselor
Arkansas • Indiana • Kentucky • Louisiana • Massachusetts: Boston • Missouri • North Carolina • South Carolina Admitted Student Appointments
Claire Oxford
Claire Oxford

Admission Counselor
California: Northern • Florida • Puerto Rico Admitted Student Appointments
Barbara Robertson
Barbara Robertson

Associate Director for Campus Programs
Alaska • California: Southern (Santa Barbara and San Diego) • Colorado • Oregon • Washington • Wyoming Admitted Student Appointments
Michelle Waryjasz
Michelle Waryjasz

Technical Coordinator
Gillian I. Wood
Gillian I. Wood

Assistant Director of Admission
Illinois • Maine • Michigan • Minnesota • New Hampshire • Ohio • Pennsylvania: Pittsburgh area • Rhode Island • Vermont • Wisconsin Admitted Student Appointments