Meet Our Staff

We're eager to communicate with you in whatever way works best! Call 413.597.2211, email with general questions or schedule an appointment with a staff member  below.

Ashley Bianchi
Ashley Bianchi

Director of Financial Aid
Ed Bianchi
Ed Bianchi

Associate Director for Campus Programs
Alabama • Kentucky • Mississippi • New Jersey • North Carolina • South Carolina • Tennessee
Markus Burns
Markus Burns

Associate Director of Admission
Texas (Excluding El Paso) • International
Twink Williams Burns
Twink Williams Burns

Strategic Adviser for Admission and Financial Aid Community Engagement
Elizabeth Creighton
Elizabeth Creighton

Dean of Admission and Financial Aid
New York: Manhattan, Queens, Staten Island
Alex DiAddezio
Alex DiAddezio

Senior Assistant Director of Admission
California: Southern (Los Angeles) • Maryland • Massachusetts: Western and Central Regions • Montana • New York: the Bronx • Virginia • Washington D.C. • Transfer Students
Candy DiCianno
Candy DiCianno

Associate Director of Financial Aid
Jessie L. Garner
Jessie L. Garner

Financial Aid Coordinator
Michael S. Goodwin
Michael S. Goodwin

Assistant Director of Financial Aid
Kate Heekin
Kate Heekin

Associate Director of Admission
Colorado • Connecticut • Delaware • New York: Upstate, Long Island and Westchester County • Pennsylvania (Excluding Pittsburgh)
Betsy Hobson
Betsy Hobson

Associate Director of Financial Aid
Lance Ledet
Lance Ledet

Admission Counselor
Alaska • Idaho • Maine • Montana • Nevada • New Hampshire • New York: Long Island • Oregon • Utah • Vermont • Washington • Wyoming
Sulgi Lim
Sulgi Lim

Director of Admission
California: Northern • Florida • Illinois: Chicago • Massachusetts: Boston and Cambridge • Michigan • Minnesota • New York: Brooklyn • Ohio • Pennsylvania: Pittsburgh Area • Puerto Rico • Rhode Island • West Virginia • Wisconsin
Ann E. Lundhild
Ann E. Lundhild

Associate Director of Financial Aid
Adriana Martin
Adriana Martin

Assistant Director of Admission
Arizona • California: Southern • New Mexico • Texas: El Paso
Dean Mendes
Dean Mendes

Associate Director of Admission
Georgia • Hawaii
Courtney Oben
Courtney Oben

Assistant Director of Admission
Arkansas • Indiana • Illinois (excluding Chicago) •Iowa • Kansas • Kentucky • Louisiana • Massachusetts: Eastern Region (excluding Boston and Cambridge) • Missouri • Nebraska • North Dakota • Oklahoma • South Dakota
Michelle Waryjasz
Michelle Waryjasz

Technical Coordinator