We're eager to communicate with you in whatever way works best! Call 413.597.2211, email with general questions or reach out to a staff member below.


Ed Bianchi
Associate Director for Campus Programs
Alabama • Arkansas • Kentucky • Louisiana • Mississippi • North Carolina • South Carolina • Tennessee • Texas (Excluding El Paso)


Michael Byrns
Admission Counselor
Maine • Massachusetts: Eastern region (excluding Boston & Cambridge) • New Hampshire • Rhode Island • Vermont

Elizabeth Creighton
Dean of Admission and Student Financial Services
New York: Manhattan, Queens, Staten Island

Alex DiAddezio
Senior Assistant Director of Admission
California: Southern (Los Angeles) • Maryland • Massachusetts: Western and Central Regions • New York: the Bronx • Virginia • Washington D.C. • West Virginia • Transfer & Veteran Students

Candy DiCianno
Associate Director of Student Financial Services / Director of Student Accounts

Carolina Echenique
Associate Director for Diversity Recruitment
Speaks Spanish
Florida • Illinois: Chicago • Massachusetts: Boston and Cambridge • New York: Brooklyn, Bronx • Puerto Rico • US territories
Florida • Illinois: Chicago • Massachusetts: Boston and Cambridge • New York: Brooklyn, Bronx • Puerto Rico • US territories

Calen Firedancing
Admission Counselor
Alaska • Arizona • Minnesota • Montana • Nevada • New York: Long Island • Oregon • Utah • Washington • Wisconsin • Wyoming



Kate Heekin
Associate Director of Admission
Colorado • Connecticut • Delaware • New York: Upstate and Westchester County • Pennsylvania (excluding Pittsburgh)




Zuri Mabrey-Wakefield
Admission Counselor
Idaho • Illinois (excluding Chicago) • Indiana • Iowa • Kansas • Michigan • Missouri • Nebraska • North Dakota • Ohio • Oklahoma • Pennsylvania: Pittsburgh area • South Dakota

Adriana Martin
Senior Assistant Director of Admission
Speaks Spanish
California: Southern (excluding Los Angeles) • New Mexico • Texas: El Paso
California: Southern (excluding Los Angeles) • New Mexico • Texas: El Paso




Twink Williams Burns
Strategic Adviser for Admission and Financial Aid Community Engagement
Megamenu Social