Meet Our Staff

We're eager to communicate with you in whatever way works best! Call 413.597.2211, email with general questions or schedule an appointment with a staff member below.

Ashley Bianchi
Ashley Bianchi

Director of Financial Aid
Markus Burns
Markus Burns

Associate Director of Admission
Texas (Excluding El Paso) • International
Twink Williams Burns
Twink Williams Burns

Strategic Adviser for Admission and Financial Aid Community Engagement
Elizabeth Creighton
Elizabeth Creighton

Dean of Admission and Financial Aid
New York: Brooklyn, Manhattan, Queens, Staten Island
Alex DiAddezio
Alex DiAddezio

Assistant Director of Admission
California: Southern (Los Angeles) • Iowa • Kansas • Massachusetts: Central and Western • Montana • Nebraska • New York: the Bronx • North Dakota • Oklahoma • South Dakota • Transfer Students
Candy DiCianno
Candy DiCianno

Associate Director of Financial Aid
Jessie L. Garner
Jessie L. Garner

Financial Aid Coordinator
Stephanie Gonzalez
Stephanie Gonzalez

Associate Director for Diversity Recruitment
Hawaii • Maryland • New Jersey • Virginia • Washington DC • West Virginia
Michael S. Goodwin
Michael S. Goodwin

Assistant Director of Financial Aid
Kate Heekin
Kate Heekin

Associate Director of Admission
Connecticut • Delaware • New York: Upstate, Long Island and Westchester County • Pennsylvania (Excluding Pittsburgh)
Betsy Hobson
Betsy Hobson

Associate Director of Financial Aid
Sulgi Lim
Sulgi Lim

Director of Admission
Ann E. Lundhild
Ann E. Lundhild

Associate Director of Financial Aid
Dean Mendes
Dean Mendes

Associate Director of Admission
Alabama • Georgia • Mississippi • Tennessee
Alejandra Moran
Alejandra Moran

Admission Counselor
Arizona • California: Southern (Los Angeles) • Idaho • New Mexico • Nevada • Texas (El Paso) • Utah
Courtney Oben
Courtney Oben

Admission Counselor
Arkansas • Indiana • Kentucky • Louisiana • Massachusetts: Boston • Missouri • North Carolina • South Carolina
Claire Oxford
Claire Oxford

Admission Counselor
California: Northern • Florida • Puerto Rico
Barbara Robertson
Barbara Robertson

Associate Director for Campus Programs
Alaska • California: Southern (Santa Barbara and San Diego) • Colorado • Oregon • Washington • Wyoming
Michelle Waryjasz
Michelle Waryjasz

Technical Coordinator
Gillian I. Wood
Gillian I. Wood

Assistant Director of Admission
Illinois • Maine • Michigan • Minnesota • New Hampshire • Ohio • Pennsylvania: Pittsburgh area • Rhode Island • Vermont • Wisconsin