Request a Refund

Student Account Refund Request Form

If your student account shows a credit balance, a refund may be requested for all or part of the available credit balance. Please note that your student account must be paid in full and an actual credit balance exist. Refunds will only be issued up to the amount of your credit balance. If you anticipate a refund due to a meal plan change, you must change your meal plan before submitting a request for a refund.

Refund requests are only accepted electronically using PeopleSoft Student Self Service. You can access the request form by going to:  Williams Student Records – Stu Financial Services Forms – Student Refund Request.

Refunds will be processed within approximately 7-10 days after you have submitted your request and an actual credit exists on your student account. Because refunds via check or direct deposit are processed by the Accounts Payable department on Wednesdays, the deadline for refund requests is 4:00pm on Mondays. Physical written checks to authorized students without a direct deposit account or are participating in study away programs are paid out every two weeks.


Enroll in Direct Deposit for Refunds and Account Payable Payments

The Williams College Controller’s Office offers the option for students to receive refunds directly into their bank accounts via direct deposit. We strongly encourage you to take advantage of the direct deposit option which is available online through your Williams Student Records account. Students should log in to PeopleSoft Student Self Service to enter their bank account information and set up direct deposit with the Accounts Payable department (which is different from direct deposit with Human Resources for campus payroll). Detailed instructions for setting up direct deposit are available here. Direct Deposit information should NOT be submitted via email because it contains sensitive banking information.

Due to processing delays, please know that registering for direct deposit and requesting a refund on the same day may result in your funds being sent by check. To ensure you receive your funds in a timely manner, please use a local address when completing the refund request form (if possible). If you would like to verify that your information was processed, please contact Accounts Payable.

PLEASE NOTE: If you want your refund to be issued via direct deposit you must set up direct deposit through your Williams Student Records account Self Service prior to submitting your refund request. If you already have direct deposit set up with the Accounts Payable department in the past you do not need to re-enroll in direct deposit through your Williams Student Records account.