Meet Our Team

Use this page to learn more about the student financial services staff, including your advisor. You can email them directly with questions. Or use the calendar link below their photo to check availability and request a personal appointment. We’re here to help you throughout the year with paperwork, billing and payment advice, Study Away questions, unexpected changes or critical needs, and just about anything else related to paying for Williams. Williams is about community, and community is about connections. We look forward to connecting with you soon!

 

Ashley Bianchi
Ashley Bianchi
Director of Student Financial Services
[email protected]      Appointments

 

Twink Burns
Twink Burns
Strategic Adviser for Admission and Financial Aid Community Engagement
[email protected]      Appointments

 

Elizabeth Creighton
Elizabeth Creighton
Dean of Admission and Student Financial Services
[email protected]

 

Candy DiCianno
Candy DiCianno
Associate Director of Student Financial Services / Director of Student Accounts
[email protected]      Appointments

 

Jessie L. Garner
Jessie L. Garner
Student Financial Services Coordinator
[email protected]

 

Michael S. Goodwin
Michael S. Goodwin
Assistant Director of Student Financial Services
[email protected]      Appointments

 

Betsy Hobson
Betsy Hobson
Associate Director of Student Financial Services
[email protected]      Appointments

 

Paula Langer
Paula Langer
Student Accounts Manager
[email protected]

 

Ann E. Lundhild
Ann E. Lundhild
Associate Director of Student Financial Services
[email protected]      Appointments

 

Avi Verdi
Avi Verdi
Student Financial Services Counselor
[email protected]        Appointments

 

Michelle Waryjasz
Michelle Waryjasz
Financial Aid Manager
[email protected]

We are committed to the highest standards of professional conduct. As members of the National Association of Student Financial Aid Administrators, we abide by its code of conduct.

NASFAA Code of Conduct for Institutional Financial Aid Professionals 

An institutional financial aid professional is expected to always maintain exemplary standards of professional conduct in all aspects of carrying out his or her responsibilities, specifically including all dealings with any entities involved in any manner in student financial aid, regardless of whether such entities are involved in a government sponsored, subsidized, or regulated activity.  In doing so, a financial aid professional should:

  • Refrain from taking any action for his or her personal benefit.
  • Refrain from taking any action he or she believes is contrary to law, regulation, or the best interests of the students and parents he or she serves.
  • Ensure that the information he or she provides is accurate, unbiased, and does not reflect any preference arising from actual or potential personal gain.
  • Be objective in making decisions and advising his or her institution regarding relationships with any entity involved in any aspect of student financial aid.
  • Refrain from soliciting or accepting anything of other than nominal value from any entity (other than an institution of higher education or a governmental entity such as the U.S. Department of Education) involved in the making, holding, consolidating or processing of any student loans, including anything of value (including reimbursement of any expenses) for serving on an advisory body or as part of a training activity of or sponsored by any such entity.
  • Disclose to his or her institution, in such manner as his or her institution may prescribe, any involvement with or interest in any entity involved in any aspect of student financial aid.