“Your Thinking Partner at Williams”
The Ombuds office at Williams is a problem-solving program.
If you are a faculty or a staff member, the Ombuds office offers you a confidential place to discuss and find potential solutions to administrative or workplace concerns and issues. Any conversation that takes place with the Ombudsperson is confidential, with the goal of brainstorming a fair path forward and reaching a resolution.
Confidential. Informal. Independent. Neutral.
The Ombuds office follows these guiding standards of practice:
Confidentiality
Any conversation with the Ombudsperson is confidential. Any information shared concerning any visit will not be disclosed to anyone without the visitor’s permission.
Informality
The Ombudsperson actively listens, provides information to help solve problems and seeks to understand and find a solution to concerns related to the workplace. An Ombudsperson does not participate in any formal grievance process.
Independence
The Ombudsperson reports to the President of the college only and is independent of any college administrative structure.
Neutrality
The Ombuds office is not an advocacy office. The ombudsperson does not advocate for an individual or for the college, it advocates for fairness. The goal is to ensure all processes are fair and equitable to all parties.
Contact
To schedule an appointment with the Ombuds, please call 413-597-4360.