Meet Our Staff

We're eager to communicate with you in whatever way works best! Call 413.597.2211, email with general questions or reach out to a staff member  below.

Ed Bianchi
Ed Bianchi

Associate Director for Campus Programs
Alabama • Arkansas • Kentucky • Louisiana • Mississippi • North Carolina • South Carolina • Tennessee • Texas (Excluding El Paso)
Markus Burns
Markus Burns

Associate Director of Admission
New Jersey • International
Michael Byrns
Michael Byrns

Admission Counselor
Maine • Massachusetts: Eastern region (excluding Boston & Cambridge) • New Hampshire • Rhode Island • Vermont
Elizabeth Creighton
Elizabeth Creighton

Dean of Admission and Student Financial Services
New York: Manhattan, Queens, Staten Island
Carolina Echenique
Carolina Echenique

Associate Director for Diversity Recruitment
Speaks Spanish
Florida • Illinois: Chicago • Massachusetts: Boston and Cambridge • New York: Brooklyn, Bronx • Puerto Rico • US territories
Calen Firedancing
Calen Firedancing

Admission Counselor
Alaska • Arizona • Minnesota • Montana • Nevada • New York: Long Island • Oregon • Utah • Washington • Wisconsin • Wyoming
Kate Heekin
Kate Heekin

Associate Director of Admission
Colorado • Connecticut • Delaware • New York: Upstate and Westchester County • Pennsylvania (excluding Pittsburgh)
Sulgi Lim
Sulgi Lim

Director of Admission
Speaks Korean/한국어로 대화 가능합니다
California: Northern
Zuri Mabrey-Wakefield
Zuri Mabrey-Wakefield

Admission Counselor
Idaho • Illinois (excluding Chicago) • Indiana • Iowa • Kansas • Michigan • Missouri • Nebraska • North Dakota • Ohio • Oklahoma • Pennsylvania: Pittsburgh area • South Dakota
Adriana Martin
Adriana Martin

Senior Assistant Director of Admission
Speaks Spanish
California: Southern • New Mexico • Texas: El Paso  
Dean Mendes
Dean Mendes

Associate Director of Admission
Georgia • Hawaii • Maryland • Washington D.C. • West Virginia • Transfer & Veteran Students
Twink Williams Burns
Twink Williams Burns

Strategic Adviser for Admission and Financial Aid Community Engagement